Contact Us

Welcome to Kingsley & Kent! We are your go-to online fashion boutique for trendy clothing, stylish shoes, chic handbags, and the perfect statement accessories. Your happiness is our absolute priority, and our mission is to make sure you look, feel, and are cared for at your absolute best.

Whether you have a question about our latest fashion arrivals, need help choosing the right size, or need us to make something right with your order, the Kingsley & Kent customer care team is here for you every step of the way.

100% Human Support: When you reach out to us, you will always talk to a real person. No AI, no automated chatbots—just pure human care and attention from a team that genuinely wants you to be happy.

💬 How to Reach Kingsley & Kent Customer Support

To get you taken care of and looking your best without the wait, we offer dedicated online support. Choose the option that works best for you:

⚡ Live Chat Support

  • How to access: Click the chat icon in the bottom right corner of your screen to launch a live session.
  • Live Chat Hours: Monday – Friday, 8 AM – 5 PM
  • Great for: Quick questions about sizing, real-time inventory, or instant order updates directly with a live team member.

📧 Email Our Styling & Care Team

  • Email Address: info@kingsleykent.com
  • Response Time: Every message matters to us. We thoughtfully reply to all inquiries within 24 hours on business days.
  • Stylist Tip: If you are emailing about a recent order, please include your Order Number so we can help you even faster!

❓ Frequently Asked Questions (FAQs)

Looking for instant answers? Many common questions about our clothing and apparel can be solved right away. Check out our Frequently Asked Questions for quick details on:

  • Shipping & Delivery: When your new clothes and accessories will arrive.
  • Easy Returns & Exchanges: Our worry-free return policy for shoes, bags, and apparel.
  • Sizing Guides: Finding the perfect fit for our footwear and clothing collections.

✉️ Send Us a Message

Have a question about a pair of shoes, clothes, or a bag—or is something not quite right? Fill out the contact form below, and a Lunara customer care representative will personally get back to your inbox shortly. We’re here to make sure you walk away completely happy.